How to Fix Quickbooks Online Login Problems

Estimated read time 8 min read

If you are also facing QuickBooks online login issue then read this article till the end for the solution. In this article, you will read about the issue of QuickBooks and how you can solve this. QuickBooks is accounting software that many small and medium enterprises use. It offers on-premises accounting from which you can received or pay the business payments, manage bill payments, and others. Many businesses use this software for the smooth running of their business. This software makes their business efficient and manageable.

Google chrome and QuickBooks are the most used platforms. But when it comes to Quick books many users find difficulty in the QuickBooks online login. First, you have to understand that the login problem occurs due to the browser or intuit itself. This problem will occur due to many reasons. The antivirus installed on the desktop is also the main reason. Privacy settings, Browsing history, and others are also some reasons for the error.

Many users facing problems when Intuit Corporation will introduce any security update. It is necessary to update QuickBooks because it is online accounting software. People find difficulty in login in when they forgot their login details, username, or password.

What is Quickbooks Online Login Issue

If you are facing a QuickBooks login issue on Google chrome then an error will be because of a security issue. In this case, you have to make a new intuit account with more security. This error message will show to you while logging “Account services unavailable, please try later”.

While QuickBooks Online Login You Will Face these Problems:

  • You will get a message of loading but nothing actually loads.
  • You will get messages of service not available.
  • The chrome gets confused and moves you from the sign-in site to the company choosing sites and then gets back.

Google chrome is used by many users and it is perfect for accounting software. But many users find it difficult while login.

Reasons Behind the QuickBooks Online Login Issue:

You will face login problems in QuickBooks because of these reasons:

  • You did not sign out from the last QuickBooks session.
  • Installation of antiviruses and other firewall applications is also the reason because they blocked many sites.
  • There will be an issue within intuit itself. You can check the status on the company’s website.
  • The issue will also occur due to cache and browsing history. It will slow down the performance of the desktop because of that you find login problems.
  • Other people logged into the QuickBooks accounts on another system but with the same credits.

Steps To Solve The Quickbooks Online Login Problem

While login you have to follow the steps given below to solve your QuickBooks login issue.

STEP 1: Use Other Web Browser

Many users find problems in login in through Google chrome. If you also face this kind of problem then you can use other web browsers because sometimes your chrome will not cause the problem. You can use Internet Explorer to export data to QuickBooks Desktop. You can use Mozilla Firefox, Safari, and Internet explorer.

STEP 2: Clear History Of Your Browser

Many users find the problem of the slow performance of their device. This is because of history and cache once you clean up the cache and delete the history. Then the performance of your google chrome will increase. Many problems can be fixed by just clearing the cache and history.

Steps to clear browsing history of the device

  • First, you have to click on the customize and control icon that will appear on the right side of the screen.
  • Select the setting option.
  • Go to the History tab and click on clear browsing history.

STEP 3: Use Incognito Window

You can use the Incognito window while QuickBooks online login. Because it does not record any browsing history and no cookies saved to it. With this, you can try to log in to the website. Using QuickBooks in Incognito mode is easy as compared to a normal browser.

Steps to create an incognito window

  • Go to chrome browser and then open settings.
  • Click on customize and control icon.
  • Choose an incognito window.
  • You’re done. Now you can see an icon in the right upper corner of the page.

STEP 4: Create An Extra Chrome User

You can create an extra chrome user for QuickBooks with this you can count your working hours. It will be easier for you to work with another chrome user.

Steps for creating another chrome user

  • Open Chrome browser and go to settings.
  • Select a new user tab. You will find this tab near the user section at the bottom of the page.
  • Click on the new user icon.
  • Fill in your details and done.

Now you will find another picture in the right corner of the page. That means now you can switch between these two users.

STEP 5: Sign-in Through Google

An update of Google and QuickBooks in 2020, declared that any QuickBooks user who uses iPhone or iPad is not able to login into QuickBooks. Android mobile users can log in through a Google account.

If you are an iPhone user then you can log in through your intuit account by providing some details. Such as user ID, password and you can login to your QuickBooks account.

If you are an android user then you can Sign-in through the “sign-in with Google” option.

Read this also:

Advance Steps to Solve QuickBooks Online Login Issue

Here are some advanced steps by which you can easily log in on Quickbooks account. Read below;

1. Check the SSL setting of the browser

Internet explorer is the primary web Browser that supports QuickBooks. Many users use Mozilla Firefox also.

Want to use Internet Explorer

  • Press window+R and then write “inetcpl. cpl” in the box and ok.
  • Then Internet properties will open and then click on an advance tab.
  • Check the checkboxes “SSL 2.0 and SSL 3.0”.
  • Now you can open your browser and QuickBooks Online.

Want to use Mozilla Firefox

  • Click on the Mozilla Firefox that is available on your Desktop.
  • Open tools menu.
  • Click on Advanced Tab.
  • Check the checkboxes “SSL 2.0 and SSL 3.0”.
  • Open your Mozilla browser and QuickBooks online.

2. Do some Changes to Privacy settings.

  • Set your settings on low or medium because high security does not allow many websites and links.
  • Enable cookies.
  • Close all the web Pages and sign-in again.
  • Set privacy settings.
  • Press Window+R and type “inetcpl. cpl” and ok.
  • Go to the advanced tab and then the Open security option.
  • Unchecked the box of “Do not save encrypted pages”.


Q1. Why is my QuickBooks is not working?

Ans: This is a common error of QuickBooks and it can occur due to many reasons. There are some possible reasons for it:

  1. Privacy settings.
  2. Data Cache and browsing history.
  3. Chrome.

Q2. Is QuickBooks hard to learn?

Ans: No, you just need a little training, some videos, and a basic knowledge of invoicing. QuickBooks is not hard to learn many people learn QuickBooks during their jobs without any experience. You can learn it from YouTube videos or Accounting blogs.

Q3. Is QuickBooks a good skill to learn?

Ans: Yes, learning QuickBooks is a good skill to learn. With this, you can keep your business organized. QuickBooks helps small businesses to ensure that their works are efficient and manageable. You can track your finance with good learning of QuickBooks.

Q4. Can I learn QuickBooks online for free?

Ans: You can learn QuickBooks through YouTube videos or Blogs. is free. It provides some free videos of QuickBooks learning. The information shared in the videos is basic and easy to understand. It is suitable for Beginners to understand.

Q5. How safe is QuickBooks Online for banking?

Ans: Yes, it is safe to use QuickBooks online like any other cloud that you used. You will add bank details in the bank feed. Do not permit QuickBooks to send information to your bank accounts. You can download your transactions into QuickBooks.


If you find an issue while QuickBooks online login then checks your settings once. Ensure that the problem should not be linked with Google chrome. Also checked that Cookies and JavaScript are enabled. Sometimes errors will occur due to chrome so you can change your chrome. You can add an extra user to your chrome. With that, it will be easier for you to log in.

Read the above article carefully and understand the problem. Solve it and then you can log in to QuickBooks without any issue. Hope that these solutions will help you to resolve your QuickBooks Online login issue. If you facing a continuous problem then you have to consult QuickBooks online support.

Sharing is Caring

You May Also Like

More From Author

+ There are no comments

Add yours